YS
Yunus S

1 reviews | Active since Nov 2009

09 Dec 2015, 09:48

2 Days Waiting for delivery???

I made an online purchase of a washing machine n fridge on the 27 NOV & subsequently selected the 3-5 days delivery option.<br> I contacted HIFICorp to advise them that I would prefer the delivery to be made on Mon 07 DEC, I was contacted by the dispatch person who confirmed that the delivery will be made on Mon 07 DEC.<br> <br> At 4pm on Mon 07 DEC I CALLED U n was advised that the stock had not arrived from the supplier (***?) & they were waiting,at about 4:30 i was informed that the stock had arrived n will be delivered on Tues.<br> i CALLED on Tues morning & was advised that they were waiting for the delivery guys, i called at 2pm again & was advised that the goods were going to be delivered at 4pm. i waited till 6pm & nothing arrived. nobody bothered to call me to explain that it wasnt going to be delivered or why or anything, i sat at home waiting!!<br> I TRIED calling numerous times from abt 4

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Replies (1)
Hi-Fi Corporation
Hi-Fi Corporation's reply09 Dec 2015, 10:20
Official
Hello Jones83,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 722172.

Thanks and kind regards,
Customer Resolution Center