HYUNDAI MADE ME OUT A LIER

19/6/24 staff drove my car fast & hit the spikes at the back, took out 2 Firestone mags with 6,668km on them, service advisor told me I would be without my car for 3 working days, get my car 25/6 I said no I need my car because I was in treatment, she spoke to Sales manager came back, OK Hyundai would fit 4 Dunlop, I said yes and drove out thinking that's what they did my 4 tyres all looked new. On the 9/10/24 had insurance claim to bumper & Farber Coachworks had my car on the hoist, was telling them about Hyundai and my tyres, they told no only 2 Sumitomo's were fitted. I went & saw service manager (he was not there when this happened) he said no I agreed to have those tyres fitted and the case is closed. He made me out a ****, I'm so mad I don't lie. Taken the case to the motor industry ombudsman 17/10/24 still waiting? What I'm most mad about is being made out a ****. I told them to put front Firestone mags back on or to do what they said 4 Dunlop mags - just a ? Is Sumitomo's Dunlop? I might be a 72 year old widow, put I'm bit stupid.