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Anthea A

1 reviews | Active since Apr 2025

14 Apr 2025, 13:37

Defective Vehicle, No Accountability – Poor Experience with Hyundai Milnerton

I purchased a new Hyundai Creta 2025 model from Hyundai Milnerton at the end of January 2025. By mid-March, I noticed an oil leak and returned the vehicle to the dealership for inspection. The workshop administrator informed me that there was a defect on the gearbox and advised that the car should not be driven. After numerous requests for updates—during which I was largely ignored for nearly two weeks—I was eventually informed that the dealership would not be replacing the vehicle, and that it had been repaired and was now fit to drive. Despite my repeated requests, I have still not received any formal inspection report. All communication has been conducted via phone, with nothing confirmed in writing, which I find to be both shady and *********. As a consumer, I maintain that I have the right to reject a defective vehicle and continue to request a replacement.

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