SP
Sana P

1 reviews | Active since Jul 2011

05 Feb 2021, 10:31

Unprofessional

They're quite pathetic with customer service especially when they are at fault. I have an issue with a laptop skin that I ordered and they refuse to accept responsibility. Will NEVER use them again and won't recommend either. They are quite expensive compared to other sites but I always use them but the quality of work and service this time is inexcusable.

0
Replies (3)
Hey Casey!
Hey Casey!'s reply05 Feb 2021, 12:21
Official
Hi there Sana, thank you for leaving feedback. We're very sorry to hear you're not happy with the result of your custom skin. Please note that unfortunately we don't do any editing or corrections or custom orders, we print the image as is uploaded. - Team Hey Casey
SP
Sana P's update05 Feb 2021, 12:25
Reviewer Update
Ok if you believe your lies good for you.
SP
Sana P's update08 Feb 2021, 00:31
Reviewer Update
I am actually so angry at this response. I am so confident that it wasn't my image but YOUR mistake that I now want you to prove it. My image is a seamless black background whereas yours is a grey block on black. Not even centred. Do you not think to yourself "why would my client want an image that's not centered and looks odd?" Let me double check. Especially since i asked you guys to check if my images were good enough and i got affirmation that they were. You guys are actually disgusting.