CM
Chanthal M
1 reviews | Active since Dec 2020
29 Dec 2020, 12:42
No delivery
Placed my order for a Christmas gift on the 12th of December. Today is the 29th and the case has not arrived. Website said delays but going onto a 3rd week is down right ridiculous not only was I embarrassed that I was able to gift the case as planned but I am extremely annoyed with the lack of customer service. Will not be purchasing again.
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Hey Casey!'s replyOfficial
29 Dec 2020, 13:47Good day Chantal, our apologies for the inconvenience caused by our delay due to very high order volumes. We specifically added the delay banner to our website that mentioned to "keep the delay in mind for Christmas". All orders are printed on demand so during festive and sales periods our processing times take much longer due to the high order volumes. We're very sorry the long wait. Our team will make and send this to you asap.
Hey Casey!'s reply29 Dec 2020, 13:47
Official
Good day Chantal, our apologies for the inconvenience caused by our delay due to very high order volumes. We specifically added the delay banner to our website that mentioned to "keep the delay in mind for Christmas". All orders are printed on demand so during festive and sales periods our processing times take much longer due to the high order volumes. We're very sorry the long wait. Our team will make and send this to you asap.