CJ
Carmen J

1 reviews | Active since Apr 2011

09 Nov 2015, 14:30

Will the real human please stand up

Dear Hulett Packard <br> I am writing to you regarding your absolutely totally disgusting customer services.<br> You sadly supply my company with the ****py Revolve 810 Tablet. It has never worked properly and I say so on behalf of all the users in my office who have had to ***** foot around the weird issues of your product.<br> At this current point in time when we are at our busiest time of the year your PCs are once on the rampage..... I decided to ask the tech support for your details here in South Africa so that I could try get my pc fixed with the least amount of time wasted.It is an awful experience. I dialled 1023.....this is the electronic telephone book in SA. You only had the number for personal clients listed when I dialled and had to hold one forever I was finally given the number of your alleged office for business support..... The woman on the phone gave me the number for the Air Force Base in Pretoria..... Your website seems to be a conspiracy against clients finding help as well. There are no straight forward details at all.I called the Johannesburg number for your office 15 times... it either goes to some arbitrary mailbox, or asks me if I want to log in...

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Replies (1)
Hewlett Packard
Hewlett Packard's reply09 Nov 2015, 16:05
Official
Hello MagiCN,

Thank you for contacting HP.

We have informed the relevant team about your message.

Kind regards,
HP