Spectre! Worst buy ever!

I have a spectre x360. My PC has been booked in for the blue screen error and automatically shuts down. The Ensure Services fulfilled the warranty and repaired my machine. Within a year of it being repaired the same issue came back. This time the damage seemed to be a bit worst based on the parts that were replaced. It took ensure Services about a month to repair it. Worst experience ever as I received pathetic service from them. Based on reviews on various forums it seems like this is a common issue on the spectre yet no recall was done. We find this to be absolutely pathetic for such a high end machine to have such issues and no resolution. Furthermore the service centre's aren't any better as they don't give proper feedback or resolve the issues on hand.