Shocking Service

Never have I experienced such shocking service from any other company as recently experienced with HP.<br> All I want is for HP to take my laptop and have one of their Technical people test it at their head office not at the workshop. <br> <br> I cannot see what they expect to find from the documentation which they have already investigated previously and which they said they said they could not trace the first 2 job cards, even though I paid for the repairs of the 2nd job card. I was also told that this is basically my tough luck.<br> <br> I find this shocking and especially when I was told by their workshop that they tend to supply inferior hard drives for repairs. Unacceptable