Non existent Customer Care

<p>In February this year my HP printer which is still under warranty stopped printing. I was advised to take it to Ensure in Midrand and they replaced the Printhead. In April I had the same problem and a technician at HP did some trouble shooting and it started printing again. on 17 May it was again taken to Ensure for a new printhead. On the 19 June it again stopped printing. When I contacted HP they said that , taking into account the history of the printer, they would refer the matter to Customer Care. Eventually on 27 June I had a call from Customer Care to say that they were going to replace my printer with a refurbished one. I have been waiting until today 7 July and so far nothing has happenned. I have sent emails but nobody seems to CARE. The most frustrating thing is that there are no phone numbers that we can phone and they chose to ignore emails. Even the Head Office number doesnt work. SO MUCH FOR HP CUSTOMER CARE.</p>