HP support (outside of warranty)

I have been working with the same HP laptop for the last 8 years... it failed over the week end leaving me frustrated and with a massive headache. It runs Windows ... and the Microsoft support center were very helpful in assisting but we couldn't get it fixed. On Monday I called the HP support center and they were amazing , they guided me through some BIOS steps and within an hour or so I was up and running again... this after 8 years and out of Warranty... Well done HP and THANK YOU!!!