Hewlett Packard disappoints- replacement chargers not available in Europe for SA bought products.

I purchased an HP Pavillion a few years ago in South Africa. In the interim I moved to Europe. Due to wear and tear, I needed to replace the charger cable.

This has proven to be an impossible task, since none of the European fittings are suitable, nor are any of the adapters available to address this issue.

So, 3 months later I am still sitting with a perfectly good computer, which cannot be turned on due to the fact that chargers are not available, in spite of the fact that I have tried every avenue I can think of.

Furthermore, I have sent messages to the so - called HP helpline, have received replies saying that HP will get back to me, yet nothing has happened.

The inconvenience this has caused to my online work and business has been immense.

I have been loyal to the HP brand ever since buying my first computer around 15 years ago.

Clearly HP does not care.

I will be rethinking my purchases in future.