mG
mervin G

1 reviews | Active since Apr 2013

28 Aug 2016, 09:24

Hewlett Packard cartridge rip- off

<p>I bought a HP officejet Pro 6830 and to my surprise it used the colour cartidges to print in</p> <p>" true" b;ack as I was told by HP. I have not printed one page in clour and yet the colour cartidges are used at the the same rate as the black. This is just a **** to make you consume cartridges. This will be the last HP priiter that I buy</p>

0
Replies (3)
Hewlett Packard
Hewlett Packard's reply29 Aug 2016, 09:18
Official

Hello Mervin,

We have received your feedback on Hellopeter and we will forward it to the relevant department.

Kind regards

HP

mG
mervin G's update21 Sept 2016, 16:49
Reviewer Update

After several correspondences with HP i was basically told that the colour cartridges are used to print black and that this cannot be changed . I totally disagree with this as it should be the user that decides on the quality of the print and not the printer. I will never buy another HP printer again as I find this tiotally unacceptable.

Hewlett Packard
Hewlett Packard's reply22 Sept 2016, 09:42
Official

Hello Mervin,

We have received your feedback on Hellopeter and we will forward it to the relevant department.

Kind regards

HP