BK
Bryan K

1 reviews | Active since Mar 2015

20 Mar 2015, 13:47

Do not buy from HP. Service & repairs is dismal

Please be warned about HP's customer service! You buy a laptop, it develops a fault whilst under warranty. You take it in to be repaired under warranty and you are then told that your laptop was ****** in a ******* of their premises and that they are willing to make you a settlement offer of 23% of the value of the laptop. What disgusting after sales service. Be warned!<br>

0
Replies (1)
Hewlett Packard
Hewlett Packard's reply23 Mar 2015, 08:38
Official
Hello Bryankimmel,

We have received your feedback on Hellopeter and we will forward it to the relevant department.
Thank you
Kind regards
HP