1 reviews | Active since Feb 2023
BAD AFTER SERVICE
I bought an HP Colour Deskjet 3.1 Printer on 3 June 2022 from Game Jeffreys Bay more often than not the printer would disconnect, and we had to reinstall the printer drivers on the laptops which takes quite some time. After several times that we did this we could not get the printer connected again. We took the printer in for repairs to Game Jeffreys bay on 10 November 2022 after several phone calls we received the printer back middle of December with a job card from Redington a service provider for HP/Game" replaced using parts, MPCA replaced". However, we could still not connect the printer to either of our Laptops to print. We took the printer back on 18 January. I phoned Redington myself on the 6th of February the printer was couriered and received it on 10 February. When I received the printer back it was without a power cable. The printer cannot be tested as it is without a power cable. I’m very unhappy with the after-service of HP.
