NO RESPONSE- Matriculation Board

I have been trying to call and no matter how many times you call the phone always rings, there is no answer and if there is the person does not want to help you and usually has a bad attitude. <br> <br> BAD SERVICE NO ONE EMAILS, OR CALLS YOU BACK TO LET YOU KNOW WHAT IS GOING ON OR WHAT PROCESS TO FOLLOW.. or to help with any queries<br> <br> I honestly expected more and not bad / no service, seeing as it is Hesa / The matriculation Board...