Wrongfully debited

<p> On the 6 of October I hired a car from Hertz rent car. All I can say is I will never rent a car from them again. </p> <p>I was excited when I picked up the car. They told me an inspector will check the car with me. He browsed around the car and said everything is fine. I also checked and saw minor scratches at the back. He said they were too small. I then left. On Sunday while I was sitting on a camp chair which is very low, I noticed that there is a scratch at the bottom of the car at the back. This guy did not mark it. It is almost impossible to notice it unless you almost lie down on the ground to see it. I never scratched anything with car. When I took the car back on 10th October 2016 they said they will look into it. 3 days later they deduct R1948 saying it is for damages. How can they charge me for something I never did. The scratch was there when I took the car.</p> <p> </p> <p>This is the worst service I have ever received. They still owe me R3500 deposit on top of that.</p> <p> </p> <p>Hertz I need my money refunded ASAP.</p> <p> </p> <p>I also need footage of that car inspection.</p>