Worst service ever

I hires a car in 2013 through [URL Removed] and payments were made from my CREDIT CARD before i took the car and on returning the car, i had to pay the extra charges. This all was finalized in October 2013. however, yesterday they deducted R6573.00 from my DEBIT CARD (different bank) account. On investigation they realized yesterday that i still owe them for the car. So i obviously had to send proof of payment after sending this to them their response was i paid to [URL Removed] and not to Hertz so i still owed Hertz. so i contact rental cars. com and they say there is no way and that if Hertz had an issue they did not raise it with them, i gave this feedback to Hertz and the asked who i spoke to, i must send them the contact person and number, Really?<br> <br> Should they not have checked this before deducting money from my account. and by the way, how they got my debit card number when i used a credit card from a different bank is very doggy. <br> <br> At the end they realized that there was a mistake and sent an e-mail to apologize and the rentalcars. com will refund into my credit card in 7 days.<br> <br> THIS IS COMPLETE ****!!! HERTZ DOES NOT CARE ABOUT CUSTOMER SERVICE