Worst customer service

<p>I hired a car at Hertz OR Tambo and as usual there is a holding deposit on the cheque card. Returned the car on 01 June 2017.More than 3 weeks after returning the car they still wont release the holding deposit. I have been promised on emails that the bank was expedited to release the funds and customer service people copy pasting the deposit policy instead of looking into the matter, All you hear is "sir I am afraid that it our company policy...". Now I'm told enquiries are being with their merchant bank and there is NO clear statement of where my money is. I want my money!</p>