Worst Customer Service

<p>I have been following up on a query on booking and got a hold of the branch manager at OR Tambo yesterday, Rowina, who advised me she would look into my query and get back to me within 15mins, this was yesterday around 4pm. I have not recieved any feedback.</p> <p> </p> <p>Today, I have called the OR Tambo branch repeatedly and the calls have gone unaswered. I have called customer service who then transffered to OR Tambo, twice and no answer. I was then transffered to Rowina's cellphone and that too went unanswered.</p> <p> </p> <p>Not only is a follow up on my query proving to be impossible but picking up the vehicle from Hertz wasnt the greatest experience either.</p> <p> </p> <p>I have hired a vehicle from Hertz before and this has by far been the worst experience I have had and def. the last time I hire with Hertz!!</p>