LB
Lauren B

1 reviews | Active since Mar 2018

20 Mar 2018, 12:24

Worst company I’ve ever used!!!

Stay well away from this company!! Not willing to provide evidence of ‘fines’ but willing to charge me twice for absolutely nothing. I am more than happy to pay if is infact true but company only contacts me 3 months after car hire date and refuses to give me any evidence or help in anyway. Yet more than happily charges me numerous times. Communication is dreadful. I have had to cancel my CC because they do not reply and are not willing to be helpful in anyway at all. Push for you to pay extra on arrival for extras that are just not needed either. I will now never use in SA and make sure no one else I know does either. Lost a customer for life.

0
Replies (1)
Hertz Rent a Car
Hertz Rent a Car's reply28 Mar 2018, 16:53
Official

Thank you for your feedback.
Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.
Kind regards
Customer Relations Department.