FB
Fred B

1 reviews | Active since Nov 2014

28 Jun 2015, 11:25

Very efficient desk

Arrived at Hertz reception and organised to get my car. When the receptionist saw my luggage she told us our car choice was too small and immediately changed it for one in the same group but with much more boot space. As we were going through to George this saved us much inconvienence. Further the precheck was very good and helpful. My credit showed about 3 days later. Now used Hertz 4 times to hire a car one way and been pleased each time

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Replies (1)
Hertz Rent a Car
Hertz Rent a Car's reply29 Jun 2015, 12:11
Official
Hello Bik677,

Thank you so much for complimenting the services given by the Cape Town Airport Hertz representative.

It is always encouraging to be told that our customers are receiving exceptional services.
Please be assured that this copy will be passed on to the branch senior management team.
At Hertz, we firmly believe in thanking our staff for exceptional services and you can be sure that they will be congratulated for looking after you so well.

Thanking you for your valued business and for bringing this matter to our attention.