Unprofessional and deducting money

Item: Hertz Rent a Car
Rating: 1
Author: Charl B

Absolutely unprofessional service from you client relations department. Asks me why I would like to know why money has been deducted from my account and after telling him it is unprofessional he tells me are you really going to tell me this at half past two in the afternoon.

Helpful (0)

Replies (2)

Hertz Rent a Car's replyOfficial

31 Oct 2018, 20:04

Thank you for your feedback.
Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.
Kind regards
Customer Relations Department.

Hertz Rent a Car's reply31 Oct 2018, 20:04

Official

Thank you for your feedback.
Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.
Kind regards
Customer Relations Department.

Charl B's updateReviewer Update

02 Nov 2018, 13:24

Halo, Johanna Raubenheimer at the Hatfield branch helped me and I got good service from her thanks

Charl B's update02 Nov 2018, 13:24

Reviewer Update

Halo, Johanna Raubenheimer at the Hatfield branch helped me and I got good service from her thanks