unable to assist with refund

Item: Hertz Rent a Car
Rating: 2
Author: donovan N

i have recently started using rent a car, i recieved the best service from Hertz and most well spoken however i need to see my daughter every second weekend and they will not help at all regarding the refund. i have contacted them and all they say is it take 21 day nothing they can do... so i need to use THEIR service again but how do i pay another deposit, how do i book another plane ticket CAN ANYONE HELP

Helpful (0)

Replies (2)

Hertz Rent a Car's replyOfficial

18 Apr 2017, 10:04

Thank you for your feedback.

Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.

Kind regards
Customer Relations Department.

Hertz Rent a Car's reply18 Apr 2017, 10:04

Official

Thank you for your feedback.

Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.

Kind regards
Customer Relations Department.

donovan N's updateReviewer Update

19 Apr 2017, 16:35

thank you so much for the assistance.. i have book with Hertz again...

donovan N's update19 Apr 2017, 16:35

Reviewer Update

thank you so much for the assistance.. i have book with Hertz again...