The worst customer service and attitude!

The worst customer service and attitude!

I forgot my work documents in two black sealed envelopes at the airport when dropping off the car.

Immediately I notified them on the phone before boarding and I suggested that I send money for them to be couriered to Pretoria. The supervisor suggested that they will send them via their own system and I should receive them at Midrand Hertz in 3days. Guess what!

Nobody knows where these documents are! Hertz Midrand doesn’t exist anymore! Nobody called me and said anything. Those are confidential work documents and I keep been sent from pillar to post! They keep saying they will call or give me wrong numbers to call!

Someone please find these documents!!!!! I can’t deal with such incompetence! We are going onto the 3rd week now ???