1 reviews | Active since May 2018
Terrible Service at King Shaka Branch
After agreeing over the telephone that I would return the car with 45 minutes of delay and the Hertz office confirmed I would not be charged extra I was in fact charged for an extra day (as well as other charges).
I have raised the issue immediately after I got the invoice over email with the branch office at King Shaka office, the central customer service as well as bi weekly follow ups over telephone.
I have been continuously ignored. This is the worst customer service I have ever received.
Thank you for your feedback.
Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.
Kind regards
Customer Relations Department.
Thank you for your feedback.
Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.
Kind regards
Customer Relations Department.
