UM
Ushir M
1 reviews | Active since May 2010
15 Dec 2015, 17:48
Terrible attitude of call centre staff
I called in on the 15th December at 5:40pm to ***in response to an online request for a car being rejected. I was very polite and told the person on the phone that my request had been rejected and I was looking if there were alternatives available. Very abruptly they rep**** \we have nothing available". So I responded saying \""You haven't asked me for my reservation request number"
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Replies (1)
Hertz Rent a Car's replyOfficial
21 Dec 2015, 09:05Hello ushdogg,
Thank you for bringing this to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Kind regards
Customer Relations Department.
Thank you for bringing this to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Kind regards
Customer Relations Department.
Hertz Rent a Car's reply21 Dec 2015, 09:05
Official
Hello ushdogg,
Thank you for bringing this to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Kind regards
Customer Relations Department.
Thank you for bringing this to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Kind regards
Customer Relations Department.