Tax Invoice ***4-1

Hertz Rent a Car has charged me the rental fee twice. I tried to make them away of this and been sent from pillar to post; the call center would refer me to where I rented a car and same people I'm referred to would tell me they are unable to access the account from their side as it has been closed. This process so far has taken over 2 hours of my time. I'm very disgusted with the way this has been handled. When I did the online booking on the 22nd February 2024, I was charged the rental of R2408.00 for the 4 days I wanted a car and upon collection of the car, a R15000.00 deposit was taken from my account. This means the total of R17408.00 was deducted from my account. When Hertz Rent a Car did the final reconciliation a day or two after the car was returned, they further deducted the R2408.00 from the R15000.00 and reimbursed me R12526.85 instead of R14472.84 (i.e., R15000 less R527.16 for fuel).