1 reviews | Active since Aug 2016
Still waiting for my deposit
<p>Invoice number: ********** 2. Hi there, I rented a car from Hertz Sandton on the 7th of July which I fully paid for. I then extended my rental on the 11th of July which I also paid for. Then on the 18th of July I went and paid R239 to extend the rental for 1 day. The car was returned to Hertz Park Station on the 19th of July on time. </p> <p>Till today I have not recieved my deposit of about R2900 from Hertz, I spoke to numerous peeple including a manager at Hertz Sandton who assured me that I would have my deposit by the 1st of August. I'm very frastrated with Hertz as I normally refer people to them. I think I see that stopping now. </p>
Thank you for bringing this matter to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Should you require any further assistance, please contact us at our customer relations department via email at **********
Kind regards
Customer Relations Department.
Thank you for bringing this matter to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Should you require any further assistance, please contact us at our customer relations department via email at **********
Kind regards
Customer Relations Department.
Hi there,
Your response is not helping me in any way. I clearly know how to contact customer services, but they not sure on how to assist me. And what I got from the bank is that all Hertz needs to do is to request for those funds to be reversed, but seems like you guys have not done that.
Hi there,
Your response is not helping me in any way. I clearly know how to contact customer services, but they not sure on how to assist me. And what I got from the bank is that all Hertz needs to do is to request for those funds to be reversed, but seems like you guys have not done that.
Thank you for your feedback
Kind regards
Customer Relations Department.
Thank you for your feedback
Kind regards
Customer Relations Department.
That's the response I get? This is the worst service I've ever recieved from a company, definately not renting or refering people to your company again.
That's the response I get? This is the worst service I've ever recieved from a company, definately not renting or refering people to your company again.
I shall follow a legal route from here, I'm thankful to have an attorney at my disposal
I shall follow a legal route from here, I'm thankful to have an attorney at my disposal
Good day,
Thank you for your feedback.
We will respond to you via email.
Kind regards
Good day,
Thank you for your feedback.
We will respond to you via email.
Kind regards