1 reviews | Active since Sept 2016

15 Sept 2016, 13:38

Staff not helpful

<p>make sure you never forget any of your items in their cars, i forgot my make up and no one wants to help by simply checking if its in the car, instead they told that they cant check 100 cars that just came back but i only rented one car, worst customer service i will ever experience.</p>

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Replies (1)
Hertz Rent a Car
Hertz Rent a Car's reply16 Sept 2016, 14:57
Official

Thank you for bringing this matter to our attention.

All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.

Should you require any further assistance, please contact us at our customer relations department via email at ***.


Kind regards

Customer Relations Department.