pP
psityebi P

1 reviews | Active since Dec 2011

01 Sept 2017, 13:31

rented 1 day charged for 2 days

Invoice ********** 0-6

I had a reservation to pick vehicle at 6am on the 25 August 2017. I picked up at 6:41 and returned the car next day at 7:13 am. I am Gold rewards member at hertz and I always get a grace hour. I was 30min late from my pick time which was supposed to be adjusted for return and charged a R744. This is a ******* who pays R744 for 30minutes of being late.

I have done so many rentals at hertz this was first to me.

0
Replies (1)
Hertz Rent a Car
Hertz Rent a Car's reply04 Sept 2017, 08:38
Official
Thank you for your feedback. Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading. Kind regards Customer Relations Department.