sS
sohaildesai S

1 reviews | Active since May 2016

05 May 2016, 13:01

Refused a vehicle and charged for it

I had a booking made and paid for it which was taken off my credit card yet I did not receive a car and the guy at the branch told me he cant rent to me without a reason. I then spoke to customer relations and emailed but to no avail , I still await to be refunded for this the booking reference was G***8A3

0
Replies (1)
Hertz Rent a Car
Hertz Rent a Car's reply06 May 2016, 08:56
Official

Thank you for bringing this to our attention.

All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.

Kind regards

Customer Relations Department.