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nozibele.mbiyozo nozibele.mbiyozo

1 reviews | Active since Jan 2017

23 Jan 2017, 15:03

Refund of deposit

<p>I hired a car from the 15-19 of December 2016. During the sign on and hand over of the car i was made to sign a declaration wich included the costs and insurance for tyres, windscreen etc.</p> <p>It so happened that the tyre got damaged. After a month i contacted Hertz Rent a Car regarding my refund as they had said ill receive it back within seven to twenty one working days. They told me they're still claiming the tyre damage which I had insured and they're charging me an admin fee of approximately R800 of which I was not told about.</p> <p> </p>

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Replies (1)
Hertz Rent a Car
Hertz Rent a Car's reply16 Mar 2017, 08:50
Official

Thank you for your feedback.

Please contact us via email at *** with your rental details.

Kind regards
Customer Relations Department.