Reap off!!!

It was last year i took a car for rental, guy at the branch took me to the car, then went ahead and showed me the jack, wheel spanner and spare wheel. He then he gave a paper to sign that i acknowledge that these item where in the car. I got home we noticed the car had a dent and then tried contacting them but failed, then called 2 days later and the one of the guys at the branch said we would fix the issue when i returned the vehicle.<br> Day i returned the the vehicle i parked it by their bay, as i was waiting for them one of the staff members came in and asked if the car that was the car i called about, saying it was dented. He further said he looked at it and never saw a dent. I had to go show them as this was a hidden dent, i was then told they wold take care of it, next thing I'm contacted by their claims office. Called them and they asked me to put it in writing, sent an email to the lady, on the 9th Of December till today I have not received a reply, not even an email to acknowledge my complaint. So this company has no platform to table your complaints all they care about is taking money from your account. With Hertz you guaranteed your complaints will fall on deaf ears...