Poor/Terrible service

Item: Hertz Rent a Car
Rating: 1

is more than a month since they took deposit money from and they do not return it, they keep saying they are busy with the account, usually refunds took about a week or less... this is very frustrating and inconvinienced as the branch say is head office which is in cape town

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Replies (1)

Hertz Rent a Car's replyOfficial

14 Nov 2016, 13:06

Thank you for your feedback, the contents are noted.

We have also received your email via *** and it was forwarded to our claims department.

Kind regards
Customer Relations Department.

Hertz Rent a Car's reply14 Nov 2016, 13:06

Official

Thank you for your feedback, the contents are noted.

We have also received your email via *** and it was forwarded to our claims department.

Kind regards
Customer Relations Department.