Pathetic ******

I have contacted the contact centre that deals with payment, and requested for statements to ensure that I have been charged the correct amount. It has been a week and I haven't received not even one statement. Three amounts amounting to +- R580 were deducted from my credit card, no warning or even a phone call to alert me of the transactions. For a company that is associated with such class, it was very low of your pathetic company to make such POOR decision. Please make sure that those statements are sent to my email as soon as possible.