Once bitten twice shy

<p>I had rented car online in 2013. Transaction went normal, but I found serious discrepancies between the online agreement and the actual hire form presented in branch. When pointed out to the attendant the reply was not to worry, all will be OK. This was a predicament since I had a time constraint and no opportunity to argue for hours. I emailed Hertz to request immediate repair, but generic reply was that they have a backlog on emails for 10 to 14 days.</p> <p>later on the day I received alerts for unauthorised payment deducted from my credit card that had been scanned front and back by the Hertz agent in office. Given lack of trust by now I had to stop my credit card. I phoned the agent but no reply. I emailed Hertz but generic reply was that they have a backlog on emails for 10 to 14 days. Card company queried why I did not register *****, but all I could reply was just hatred experienced from Hertz agent.</p> <p>Eventually the transactions were wrapped up by Hertz in such a vague way that I could not determine what I paid for.</p> <p>And still no responce to emails even after 3 years.</p>