Non responsive attitude

<p>I rented a car from GHertz through my insurance in October 2016. After a month of use the vehicle was returned. Sincve then till today, Hertz has not refunded my deposit. I have gone to their office at the East London airport for several times at my cost and that did not help. A certain Chantal whom the matter was escalated to, has never esponded to me for almost a month now. The treatment is terrable. i surpose, it's done to those whose surnames do not sound like anything that calls for respect. </p>