No Response from Hertz Despite Multiple Follow-Ups – Urgent Assistance Required

I am extremely disappointed with the lack of response from Hertz regarding a query.

I have sent multiple emails seeking clarity and resolution on my booking and the additional charges incurred. Despite these efforts, I have received no response or acknowledgement from Hertz.

This is highly unprofessional and unacceptable, especially given that this matter involves financial implications and requires urgent attention.

I request that Hertz urgently responds to my emails and provides a clear explanation regarding:

The additional charges app****

The difference between the quoted manual vehicle and the automatic vehicle provided

Any possible resolution or refund due

I expect prompt feedback and resolution.