Never trust Hertz even if its in the contract !!!!!!!!!!!!

Hi

During my enquiry of the booking back then I asked many times with each consultant about this, as to whether if I do have a change in plan I would still like Hertz to charge me for 4 days instead of 3 days as I get unlimited KM, and all confirmed yes but this have to be done manually, with this I then did the booking with Hertz, but now many communications with Hertz, all saying that who did I speak to that confirmed this! First of all, it has been a while ago, who would actually go and remember the person's name that I have spoken to! Let me ask you, would you go remember all the casher's name at checkers! If I was told that if I would be charged for the 3 days instead, I would have not booked with you guys as I was looking for service provider that can give me unlimited KM which was promised. Is this how you guys do business and train your staff to falsely lead your customers into rentals. This is unacceptable, this experience with Hertz is very unpleasant! My impression with Hertz is very bad now!

Invoice number : ********** 2-2