Never Rent Again From These Guys

I’m really angry at this care rental. I urgently needed to take my kids home (Durban) Wednesday 8 May 2019. So I rented the car at Kruger International Airport branch. They charged me R764.46 for rental for three day, I also took their insurance for tyre and windscreen including the insurance for any accidental damage in the car that costed me R975.00. The deposit I was charged for the car duration was R3650.00. Upon my collection of the vehicle the lady at the front desk advised me that I should not exceed the speed limits with this company’s vehicle because they will stop me and take their vehicle and also terminate the contract, they will also give me the remaining refund of the days left if ever that had to happen. During my trip home I had to accelerate because my kids needed some changing in the next town which was Piet Retief around 16:00 on the 9th of May 2019. However afterwards I was able to drive for rest of the trip. I agree I did get sms notifications that I screen grabbed from the renter advising that their car is driving at a high speed but with no massage stating they will take the vehicle. Now in the morning of the 10th I had two guys who came to collect the vehicle who acted like I stole the vehicle in my yard scaring everyone but I told them they can take it if it’s because of speeding. They also advised me that I will be refunded for the remainder of the days left and the vehicle will be taken to Durban. Yesterday, 14/05/2019, I just found out that I was charged another R4623.54 and R974. I was not even sent any invoice since the car was taken. I then first call the customer enquirers from their head office in Cape Town but I get transferred from switch board and no one picks up and then I called the branch where I hired the car, the gentleman that took my call did not want to advise me when I asked what has happened instead he laughed and said I must look at the invoice that I have requested. I needed clarity on the invoice because the invoice is just numbers not words. On the invoice I was sent I found out that I have been charged for recovery but I don’t know now what else. I needed a report that clearly states what has happened with my rental and why am I being charged extra. NB: The vehicle I was given was not the vehicle I requested but they said due to the fact that the vehicle is unavailable they will give another vehicle of another group registration HV 63 WB GP. I have received an unprofessional work on this rental and now I need answers for such money taken.