MN
Mpumi N
1 reviews | Active since Apr 2015
25 May 2015, 10:19
Lack of Response in a Month
Hi,<br> <br> I submitted a complaint to Hertz with regard to my Ipad which was ****** from the rental vehicle after I returned the car, I received what I assume now was an automated response from Hertz committing to look into the matter and now a month later I have still not heard anything back which is exactly that I was complaining about in my original complaint, a lack of accountability and response from Hertz Rent a Car. Can someone please get in touch with me and let me know what is happening with this matter and where it is in the process if indeed anything is being done about it?<br> <br> Regards<br> Mpumi
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Replies (1)Hertz Rent a Car's replyOfficial
25 May 2015, 10:40Hello Mpumi Nhlapo,
We sincerely apologise for the delay.
We have contacted the branch management and have requested them to contact you as soon as possible.
Kind regards
We sincerely apologise for the delay.
We have contacted the branch management and have requested them to contact you as soon as possible.
Kind regards
Hertz Rent a Car's reply25 May 2015, 10:40
Official
Hello Mpumi Nhlapo,
We sincerely apologise for the delay.
We have contacted the branch management and have requested them to contact you as soon as possible.
Kind regards
We sincerely apologise for the delay.
We have contacted the branch management and have requested them to contact you as soon as possible.
Kind regards
