It HERTZ to hire car from these uncaring bunglers

After a harrowing car accident in Durban I needed a car hire so I could sort out the admin and return Johannesburg. I used booking.com found a vehicle with this hertzful company.. I find the staff attitude to be called uncaring and downright RUDE!! They look to overcharge and place late fee every opportunity. They do not assist. Their staff threaten you but won't share their surname. What company allows employees to ananomously threaten the customer. Never in my life...and so up yours 'Mr Aubery' and rest of your gaggle.... A 2 day R1900 rental ordeal is thankfully over after more R16000 removed from my credit cards. To you its all about rules to make money, but life doesn't run on a schedule. Maybe you can try looking up customer service and apply some of the principles but ..asking too much guess. ...but at least find some humanity Hertz.

We really don't need your corporate ******* attitude in this already harsh post corona world!!