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Babsie M

1 reviews | Active since Nov 2019

18 Nov 2021, 12:11

I want my money back!

I hired a car at Hertz Port Elizabeth on 5 November 2021 to 7 November 201 and the agent who assisted me advised me that the deposit will be in my account by 9/10 November 2021. I returned the car in the same condition I received it in and the petrol was filled up before returning the car. firstly they deducted -+R200 for petrol whereas the tank was full. I then followed up regarding the deposit and the amount deducted in the Cape Town and Port Elizabeth office where the agents told me to complain and call non stop if I want my deposit back. What kind of service is this????

I have never experienced such appalling service from Hertz, I have been using their services and care rentals for years now.

you have just lost one of your loyal members. I want my money!!!

your customer service is the worst!!!!

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