I hired a car for my dad in 2020 for a funeral he had to go to… we lodged a complaint cause some emergency light went on, panicked cause it was Covid and worried that my dad might be stranded on the road so escalated the matter, they then deemed my dad as

I hired a car for my dad in 2020 for a funeral he had to go to… we lodged a complaint cause some emergency light went on, panicked cause it was Covid and worried that my dad might be stranded on the road so escalated the matter, they then deemed my dad as an unauthorized driver and said her returned the car damaged, but no one called me, sent me mails or smoke signals… regarding this. I found out about this last year with BLUU, tried to call them, mail them but no resolve… so then this morning this morning I walked over to Hertz trying to sort it out…hence them telling me its on for life and the block is released to all other car rentals and it is at their discretion to release a vehicle to me or not…. It’s 2025 with no feedback and being literally being treated like a ******** and “black balled” by other rental agencies it’s beyond ludicrous and completely unfair…