HERTZ ******** TRANSCTION WITHOUT MY PERMISSION Invoice number ***0-9

On 17 December 2022, I collected the rented car from Hertz at Cape Town International Airport. Upon arrival, the balance of R6000.00 was paid. The pre-inspection was already done and Jovan who assisted me mentioned that should I note any defaults, I should take pictures as evidence and note it on the pre-inspection form.

Upon return of the vehicle on the 19th December 2022, it was returned with a full tank. I showed the inspector the marks and also the pictures I took the day I collected the vehicle. For ease of reference I have attached said pics. I also showed the inspector the notes I made on the pre-inspection form.

I immediately called by Hertz Cape Town International Airport and spoke with a Shiree Prinsloo who requested me to send an email. The email was sent explaining the abovementioned. Thereafter, I immediately went to Hertz at the Cape Town International Airport whereby I questioned the invoice. I was then told my Jovan who assisted me initially on the 17 December 2022, and was informed that the full amount of R6000 (deposit) will be refunded to my account together with a R751 as I returned the vehicle earlier.

Last night at about 00:20 an mount of R 3248.81 was just deducted from my account as a card transaction from Hertz rent a car.

Currently I am in Vredenburg with work but stranded without any petrol because as I attempted to transfer funds into my main account, but because of your ******** transaction, my money isn't reflecting!