HS
Heinrich S
1 reviews | Active since Mar 2009
14 Jan 2016, 21:25
Hertz - Theft: Incorrectly Charged Fuel
I have been incorrectly charged for fuel despite filling up the tank just before returning the vehicle to Lanseria Airport.<br> <br> The car was refueled at the Total Hertford garage on 2015/12/10 @ 5:45 am (Pelindaba Rd Hertford Junction, Lanseria, 1739, South Africa). The slip was sent to the customer support email [Email Removed] I called the Lanseria Branch on the 16th of December to report this and they assured me that the problem would be corrected immediately. It has been a month with no response or feedback from Hertz.<br> <br> Absolute shocker!
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Hertz Rent a Car's replyOfficial
19 Jan 2016, 08:28Hello HeinSerf,
Thank you for bringing this to our attention.
We will investigate this matter and will respond to you as soon as we receive feedback from the branch.
Kind regards
Customer Relations Department.
Thank you for bringing this to our attention.
We will investigate this matter and will respond to you as soon as we receive feedback from the branch.
Kind regards
Customer Relations Department.
Hertz Rent a Car's reply19 Jan 2016, 08:28
Official
Hello HeinSerf,
Thank you for bringing this to our attention.
We will investigate this matter and will respond to you as soon as we receive feedback from the branch.
Kind regards
Customer Relations Department.
Thank you for bringing this to our attention.
We will investigate this matter and will respond to you as soon as we receive feedback from the branch.
Kind regards
Customer Relations Department.