1 reviews | Active since Dec 2015
Hertz ripped me off and still not explanation!!!!
<p>I rented a car on 15 July 2016 for 2 weeks. To my surprise, I found R7900 plus taken from my account, after returning the car, another R4602 was taken from my account without even receiving a refund, to date instead of giving me a refund, they kept going into my account and taking my money without a refund. When I call cape town head office, no one can give me an explanation as to why they still taking my money after I've returned the car last week already. I want my money back since no one can explain to me what's going on.</p>
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Thank you for bringing this matter to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Should you require any further assistance, please contact us at our customer relations department via email at
Kind regards
Customer Relations Department.