1 reviews | Active since Jun 2021
Hertz Rental - The best in SA
I recently rented a car from Hertz at Polokwane (Hertz@Polokwane) for 3 days, but i dropped it 1 hour 30 minutes early in O.R Tambo in order to catch my flight. I was not happy when the invoice showed that i will have pay for the extra mileage fee because i dropped the car early (meaning that it was no longer 3 days and the unlimited mileage falls away) and i had a small chip on the windscreen and a small scratch on the bottom left side of the bumper. I'm writing to complement the hard work of Wiseman Ndhlovu (Hertz@Polokwane) who took his time to explain to me how they calculate the hours or duration of the rental and i also wish to commend the excellent client service of Mandisi Mankule who provided me with all the breakdown of fees i was supposed to pay after the car was taken for repairs. I'm very happy with the honesty and transparency regarding the fees. As a family we have rented cars before with different rental companies but Hertz rental is the best. I like their cars, their unlimited mileage package works so well for us because we stay far from the major cities and their client service is fantastic. At Hertz South Africa please keep up the excellent service. Thanks you, Gradwell
