PP
PuleSegale P

1 reviews | Active since May 2016

31 May 2016, 08:37

Hertz O.R Tambo - Playing Hide and Seek

<p>I was told that the deposit that was held on my card was released and that I should contact my back. I did so and my back explained to me that no "hold" was placed on my card, rather they swiped the whole deposit instead of reserving the funds. Why lie to me? That's not how a company retains customers.! </p>

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Replies (1)
Hertz Rent a Car
Hertz Rent a Car's reply02 Jun 2016, 10:31
Official

Thank you for bringing this to our attention.

All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.

Kind regards

Customer Relations Department.