1 reviews | Active since Dec 2017
Hertz Ireland Sucks Ass
I was charged an extra day for being a little late. But let me start my story and hopefully there is some sort of human dignity in this company.
Imagine getting to a different country, where one hired a car with the idea of it being paid in full?
Yes - arriving in Dublin with the shock of Insurance hitting me for the first time. R6000+ for rent and then R8000+ for insurance. Money that was budgeted towards the holiday in meals etc.
Then you drive on your way to Galway and Cliffs of Moher and the car puts out a warning ⚠️ - “engine oil failure” and then directly after that “have engine repaired immediately”
What to do? With no Cellphone signal I drove the car off to Shannon Airport to have something done with it. I was eventually able to swap the car with a drivable one.
So to hear the name Hertz already left a bitter taste in my mouth. To have a full day wasted due to a ****ty car and not EVER being able to visit cliffs of moher and that town Galway of which the only good thing that I’ve seen of Ireland besides Conor Mcreggor - Ed Sheeran sings about.
So then waking up on the day we depart back to South Africa, after a horror of a time here. I got ready to take back the penny snatcher of a car to Hertz. Well the first place I stop. Closed. Second place I stop. Closed and then I try to go to the Airports Hertz. When I get there - a very inhumane way of car returns I get a slip and my oh my did Hertz not already ***** up my holiday, As I checked on the invoice - I get charged for another day for being late by some time.. not caring that the two other branches I went to were closed.
So now Hertz, oh I feel like vomiting when I hear that name. Who’s fault is it? The ******** young traveler that did not know the car he rented will work out R16 000 instead of the R6500 that was quoted. Or the Money hungry fine print guys?
But thank you, thank you for having me miss Galway and the Cliffs of Moher, thank you for making me realize why Ireland isn’t a top tourist destination and thank you for making me poor as if I was not poor enough.
Thank you for your feedback.
Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.
Kind regards
Customer Relations Department.
Thank you for your feedback.
Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.
Kind regards
Customer Relations Department.
